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IFATCA Americas Regional Meeting in Puerto Iguazú, Argentina – Day 2

The second day of the 36th IFATCA Regional Meeting of the Americas region started opening remarks by Mr. Jonathan Doino, General Secretary for ATEPSA. He highlighted the importance for his association to be part of ITF and also the importance for air traffic controllers to be well represented at ICAO. He also emphasized the need for effective cooperation between all stakeholders, namely IFATCA and ITF, because we are stronger together.

From left to right: Mr. Edgardo Llano, Secretary General – Asociación del Personal Aeronáutico Argentina, Mr. Jonathan Doino, Secretary General – ATEPSA, Mrs. Dina Feller, Civil Aviation Coordinator for Latin America and the Caribbean (ITF).

Following this address, ATEPSA invited all Member Associations present at the meeting for a flag exchange ceremony. ATEPSA thanked all the attendees and welcomed all participants to Argentina. While there are several challenges to tackle in the region, ATEPSA is confident that with the help of IFATCA, a lot of work can be done and solutions can be found.

From left to right: Martin (Córdoba, Argentina), Danila (Mendoza, Argentina), Wilton (Asunción, Paraguay) and Rossana (Montevideo, Uruguay).

A panel of four controllers from the South American region gave an overview of the activities taking place in their respective Association. The group explained how they interact at the regional level and how important this cooperation is for South America. They stressed that it is paramount to raise awareness and interest among the membership of controllers for them to get involved within their organization.

The afternoon was dedicated to a presentation made by Mr. Mick Devine (Regional Vice-President, NATCA – USA) on the “Stop and Go Funding” issues in the United States, the state of the US NAS and NATCA’s strategy to tackle this important issue.

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IFATCA Americas Regional Meeting in Puerto Iguazú, Argentina – Day 1

The 36th IFATCA Regional Meeting of the Americas region started this morning at 9:30AM. Mr. John Carr, Executive Vice-President Americas, offered some opening remarks to the participants, followed by the organizing committee from ATEPSA addressing the audience. The meeting continued with a brief overview of IFATCA’s activities in ICAO and a summary of the recent ICAO 40th triennal Assembly highlights, presented by Mr. Jean-François Lepage, Liaison Officer to the ICAO Air Navigation Commission.

The rest of the day was dedicated to two presentations of great interest. The first presenter, Mr. Steven Hansen (NATCA, USA) presented the Just Culture model developed and used in the United States: ATSAP (Air Traffic Safety Action Programme). The second presenter, Mrs. Emilce Molina (ATEPSA, Argentina) gave an overview of the GEFLA programme, related to innovative strategies to optimize human resources and relationships between air traffic controllers and pilots.

Mrs. Emilce Molina, ATCO Aeroparque (Buenos Aires)

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IFATCA European Regional Meeting in Aqaba, Jordan – Day 2

On its second day, the IFATCA European Regional Meeting in Aqaba discussed controller training in Europe. According to ICAO, there will be a need to train and validate an extra 23 500 controllers in the next 20 years to fulfil vacancies created by retirements and cope with traffic increase forecast. The training organization GLOBAL ATS of Denmark explained that with the new young generation, we need to adapt training to them if we want to succeed.

Then Iacopo Prissinotti, the new Eurocontrol Network manager, told the meeting that despite an increase in traffic of 1,3 %, the average delay decreased by 10% in 2019 so far, but at 1,8 min per fight, it remained well above expectations.

He advocated more discipline in the network, especially regarding flight plan adherence.

Finally Helena Sjöström, IFATCA Deputy President, promoted her newly created Equality, Diversity and Ethics Task Force (EDETF).

Iacopo Prissinotti, EUROCONTROL Network Manager

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IFATCA European Regional Meeting in Aqaba, Jordan – Day 1

The ERM started in the Jordan town of Aqaba and was opened by the CEO of the Jordan CAA who welcomed around 100 delegates representing 32 European Associations. The ERM was preceeded by a meering of the representatives working for SESAR and a workshop.

Mustafa Abu Farah, chairman of JATCA,
Captain Haitham Misto, CEO of Jordan CAA and
Tom Laursen opening the ERM

During the day a large part of the discussions were concentrating around Just Culture and its effects on Europeans controllers after the Swiss judiciary guilty verdicts imposed on Controllers after incidents.

The representative of Switzerland controllers gave a long briefing of the status of the situation and IFATCA EVP Europe detailed the actions the meeting will be taking, which will include a presentation at the next ICAO EASPG Meeting and information papers on this subject.

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European Aviation Artificial Intelligence High-Level Group

The Kickoff meeting of the European Aviation Artificial Intelligence High-Level Group took place at the EUROCONTROL headquarters in Brussels on 16 September 2019. This group, formed with experts from different aviation areas, is tasked to study how Artificial Intelligence can be included in ATM. Their ambitious target is to produce a report on the subject by the end of the year including recommendations. IFATCA is included in the team and will ensure that the operational point of view is covered in the final report.

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Just Culture: Learning or Punishing?

By Job Brüggen, Safety Officer of LVNL (Air Traffic Control The Netherlands).

Our feature articles on Just Culture, triggered by the conviction of an Air Traffic Controller in Switzerland, aim to trigger thoughts and ideas for how to proceed. This article is written as a personal opinion of the author and does not necessarily reflect the opinion of LVNL or that of IFATCA.

The Federal Court has given its verdict and this time it is final. The conviction of a Swiss controller strongly stirred the aviation community. For missing a “readback/hearback”, two aircraft came closer than our standards prescribe, and two electronic safety nets, STCA for the controller on the ground and TCAS for the pilots in the air saved the day, as they were designed to do. The controller on the ground was found guilty, by ‘unconscious negligence’, of disturbance of public transport and fined 60 days. End of story?

Let us ask ourselves what the effect of this verdict will be to all professionals in jobs that are meaningful to the general public and also carries certain risks to the same general public. Policemen, doctors, nurses, train drivers, pilots, controllers are professionals , but also humans. And humans make mistakes. If we want these people to perform these jobs for us, we must find a way how to deal with these inevitable errors.

I reckon there are five objectives of penal law:

  1. Specific prevention – to prevent the wrongdoer acting again by teaching him/her a lesson;
  2. General prevention – to deter other people not to do the same thing. That is why punishments or executions used to be very public;
  3. To add misery to the perpetrator – compensating for the wrong act in the view of (and on behalf of) the general public and underlining the privilege of the State to enforce the law, lest vendetta’s or family gangs would have its way again;
  4. To compensate for the bad things that have become upon those that were suffering from the bad act. That is, if compensation is at all reasonably possible;
  5. To show to the general public that the law itself is being upheld – and thus upkeeping faith that the justice system actually works.

Not being a lawyer, I am sure there are more goals that the justice system serves, but these five are generally accepted to be laudable and indeed useful for a society to maintain order in a country or state.

Specific prevention and general prevention (objectives one and two) are unlikely to be served well here. Missing a readback/hearback is quite common in aviation and happens hundreds of times every day. Communication through half-duplex VHF channels is arguably one of the most critically weakest links in our system – it still amazes me we are using it. The aviation community is at best reminded that pilots and controllers have indeed serious accountabilities for ensuring safety. But they are humans and not infallible – the very reason why STCA and TCAS were invented anyway.

Objectives three and four (adding misery and compensating) completely miss the point here. There were no casualties hence what was there to compensate for? The Federal Court states that danger was created and I think nobody will dispute that. Flying inherently carries risk and risk already starts when the pilot gets out of bed at four in the morning to get to the airport and prepare for the flight.

That leaves us with objective number five: to show to uphold the law. How many people will feel more comfortable with the idea that Swiss controllers may report fewer incidents for fear of prosecution? It is legitimate to assume that Swiss controllers already report less or with less details than their colleagues in other countries, thus hampering the self-learning abilities that made aviation – inherently risky – so incredibly safe.

Note that nowhere I judge upon the acts of the controller or pilot whether they were good, normal, weak, reckless or exceptionally stupid. The Swiss judicial system, ticking like a Swiss watch, concluded that the behavior of the controller was negligent and not in accordance to professional standards, brutally brushing aside fundamental systemic questions: was the behavior of the controller seen as ‘normal’ in the community of controllers? Are other controllers experiencing the same events? Does the system elude controllers to fall into a spring loaded trap waiting to snap shut? What is the likelihood of this happening again? With this verdict, the answer to how we can prevent this systemic safety flaw from appearing again will be seriously hampered – not a pleasant thought for such a civilized country as Switzerland. My favorite phrase ‘learning is safer than punishing’ surely does apply.

“Never let a crisis go to waste” . It takes insight and courage to question as to why things are done the way they are. With the final verdict there now is a great opportunity for the Swiss people to reflect and ask themselves what they prefer: learning or punishing?

Job Brüggen
23 July 2019

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IFATCA Think Safety Workshop – Nassau, Bahamas

The 10th Think Safety course just wrapped up in Nassau, Bahamas. The course was coordinated by the Bahamas Air Traffic Controllers’ Associations and sponsored by the Bahahamian Air Navigation Service Division. The course brought together different stakeholders from the Bahamian aviation Industry.

Through an interactive workshop, facilitated by IFATCA’s EVP Europe Tom Laursen and Safety Culture expert Dr. Anthony Smoker, the participants had the opportunity to improve their understanding of safety processes, safety culture, and just culture.

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Just Culture: Where are we going now?

IFATCA will be publishing several short articles on our website in the coming days. The articles will be asking important questions about the current status of Just Culture triggered by the conviction of an Air Traffic Controller in Switzerland. It is the purpose to trigger thoughts and ideas for how to proceed.

To describe one of the operational dilemmas that convicting individuals for being involved in incidents, we would like to tell a story that could happen to any of us:

Following the Swiss Federal Court verdict of an air traffic controller for an incident where nobody was hurt and no material damage was done, a conflict materialized between the duty of the judiciary and the needs of a safety-relevant reporting system in complex systems. Through this, aviation is subjected to a stress test.

You are driving your car on a small road in the countryside you are not familiar with. You find yourself suddenly driving 70 km/h by some houses with small children playing on the sidewalk. You suddenly realise you are in a village, but you missed the road sign. Looking back, you see it is there but the sign was mostly hidden by branches from a tree that outgrow towards the street.

You are a responsible driver and want to prevent somebody else falling in the same trap and possibly hitting a child, so you drive to the local authorities (a police station) and report your experience, arguing, one day someone might hit a kid involuntarily. The mayor is grateful and will trim the tree, the parents of the local kids probably agree, but the police officer says: you were driving 70 in a 50 km/h zone? Here you go: a 150 EUR fine!   

So, tell me, what are you going to do next time you find yourself in a similar situation? Go to the police again?

Is this the way we want to go in the future of Air Traffic Control?

It looks like today, the common law, which is applicable to every citizen, is also applied to an air traffic controller who reports an incident. If this is the case then should you do the same as most normal citizens do: i.e. not report your own mistakes or violation of laws to the authorities, whether it is your regulator or the police. You should not be incriminating yourself, there are even laws for this (like the USA 5th amendment).

The danger of all this:

Once again, common sense means reporting incidents to prevent they become accidents. Our authorities are implementing Just Culture to protect us from disciplinary actions when dealing with incidents reporting and investigating, but this should also have been extended to the judiciary level. Failure to do so, will be treating us just like normal citizens before the law, but then, following that logic, we should act like most normal citizens too, and this means keeping our mistakes for ourselves.

We need to make the case for a change in the law for professionals, similar to the recent Italian laws for medical doctors; You should not be punished for doing your job according the best practices and for reporting and talking about your honest mistakes while performing your job. But this needs to be done FOR EVERY country that wants to apply Just Culture and a free incident reporting system.

Achieving this is one of IFATCAs top priorities.

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Bridging the gap – are we fighting windmills?

IFATCA will be publishing several short articles on our website in the coming days. The articles will be asking important questions about the current status of Just culture triggered by the conviction of an Air Traffic Controller in Switzerland. It is the purpose to trigger thoughts and ideas for how to proceed.

This article explains why we need to continue pushing for Just Culture and educate the Judiciary and prosecutors.

“Despite the efforts to bridge the gap between aviation safety (ultimately the passengers’ safety) and the judiciary, the Just Culture concept is challenged by the recent Swiss Federal Court decision.

These court cases in Switzerland have allowed Just Culture to be debated in public, with an understanding of the Just Culture concept and the acceptance that the Swiss legal framework has to change in order to be compliant with the ICAO and EU regulations and to continue the improvement of aviation safety.

A contribution factor to this could be the joint training for aviation experts and judicial authorities provided by Eurocontrol and the international umbrella organisation of air traffic controllers, IFATCA.

A few years ago such a debate would not have been possible as the notion and the importance of the Just Culture would have been unknown to most of the public and the administration of justice.”

Click here for the full article

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Is the Justice System ready to adapt to a more connected and interrelated world?

IFATCA will be publishing several short articles on our website in the coming days. The articles will be asking important questions about the current status of Just culture triggered by the conviction of an Air Traffic Controller in Switzerland. It is the purpose to trigger thoughts and ideas for how to proceed. In the second article we are asking: Is the Justice System Ready to adapt to a more connected and interrelated world?

Is the Justice System Ready to adapt to a more connected and interrelated world?

On 12 April 2013, two aircraft, a Ryanair and a TAP Air Portugal, unintentionally converged in the complex airspace over the Napf region (Lucerne, Switzerland). The safety nets on the ground and in the air worked as planned, so that the situation could be defused quickly. There was no personal injury or damage to property. In may 2018, the Federal Criminal Court in Bellinzona sentenced the air traffic controller on duty to a heavy fine for negligent disruption of public transport. The Federal Court has now confirmed this ruling. This is the first time in Switzerland that an air traffic controller has been convicted with legal effect.

The aviation industry has always been an industry where collaboration and connectivity has been at the forefront to achieve improvements. Especially safety and efficiency has been at the centre of attention. Improvements have been achieved through enhanced equipment, standards and rules, interdependence between many stakeholders, implementation of safety nets and collaboration between operators at the sharp end. In short it is fair to say that the Aviation Industry relies on teamwork to make it possible for the flying public to move from A to B.

Sidney Dekker (author of several books and articles about Just Culture) put it this way, ‘It takes teamwork to succeed as well as it takes teamwork to fail’. If this is true, then we have to ask ourselves whether it makes sense to convict and fine individuals for trying to do their everyday job? Of course, this doesn’t include cases where operators at the “sharp end” are guilty of wilful misconduct in any form. Such cases amount to acts of sabotage, gross negligence or substance abuse etcetera. But for all other cases where individuals, who happen to be the person executing and implementing the work of the team, it is time to think differently.

The justice system in Switzerland responded to an incident with the conviction of an individual. That might be the right thing to do according to the world of justice and courts. But if that is the case, Switzerland and maybe other countries, has a problem in a world with teamwork and connectivity and how they handle incidents and accidents. It is time to change the Justice System to adapt to a more and more connected and dependent world.

This verdict has implications for the everyday handling of air traffic in Switzerland and maybe Europe-wide. It has already led to a reduction in airspace capacity in and around Switzerland and depending on the on-going cases, (there are two more pending at the courts in Switzerland) it might have permanent consequences for the air traffic.

Fortunately, there are possible solutions to the problem. We suggest that justice systems start to look for systems problems instead of holding individuals responsible for systems mishaps and failures. Justice systems in Germany as well as in the Unites States are using corporate responsibility in cases where a system has affected society negatively.

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