The COVID-19 pandemic has had an unprecedented impact on the aviation industry and its stakeholders. In order to help facilitate the industry restart in these challenging times,  the Civil Air Navigation Services Organization (CANSO), International Federation of Air Traffic Controllers’ Association (IFATCA), International Federation of Air Line Pilots’ Associations (IFALPA) and International Air Transport Association (IATA) recently held a webinar on the topic of Human Factors for ATCOs and Dispatchers. Following the webinar, IATA has drafted a bulletin highlighting the main points covered during the webinar.

IMPORTANT DISCLAIMER: Safety Risk Assessments (SRAs) allow for the identification of hazards, risks and control measures associated with a given event or change. The example provided in this bulletin is for information only and is NOT a replacement for a proper SRA taking into account the local environment for which it will be used.

IFATCA will not be responsible for how the assessment is carried out, and is not responsible for the use of the example provided. It should be noted that nothing within the example provided overrides any requirements needed to comply with national regulation and approved procedures.

The assessment is a continuous, live process and must be monitored and audited, reviewed and revised with any change occurring. Any change could lead to new risks and hazards needing to be considered and no liability rests with IFATCA in this respect. The assessment should be programmed for review at appropriate intervals.

Bulletin 1 – Human Factors for ATCOs and Dispatchers

Topic: Addressing the direct and indirect impacts of COVID-19 on the workforce
Target Audience: ATC/OCC Shift Supervisors, ATC Unit/OCC Managers, Training Managers / Directors

Download the bulletin using the link below:


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